Similar to all other online services which include but are not limited to your email, internet banking and BigFundr account, you should never share your passwords. BigFundr will never ask you to share your password and One-Time-Password (OTP) through email or by any other means (e.g., Phone Call, WhatsApp, SMS).
- We recommend creating unique and secure passwords. In general, the longer your password is – the better. Make sure to include a mix of both lower and uppercase letters, symbols and characters.
- The password should not be based on information that is easy to guess such as your Login ID, phone number, birthday, or other personal information.
- Change your password regularly.
- Do not save your credentials in browsers as this subjects your account to malware attacks.
- Only reset your password or retrieve your Login credentials from our website.
- 2FA (Two-Factor Authentication) is a two-step Login process where you are asked to use your password along with a One-Time Password (OTP) via SMS. Please ensure that the sender of the SMS is BIGFUNDR.
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