Similar to all other online services which include but are not limited to your email, internet banking and BigFundr account, you should never share your passwords. BigFundr will never ask you to share your password and One-Time-Password (OTP) through email or by any other means (e.g., Phone Call, WhatsApp, SMS).
- We recommend creating unique and secure passwords. In general, the longer your password, the better. Make sure to include a mix of uppercase and lowercase letters, numbers and special characters.
- The password should not be based on information that is easy to guess such as your Login ID, phone number, birthday, NRIC or other personal information.
- Change your password regularly.
- Do not save your credentials in browsers as this subjects your account to malware attacks.
- Only reset your password or retrieve your Login credentials from our official site or application.
- 2FA (Two-Factor Authentication) is a two-step Login process where you are asked to use your password along with a One-Time Password (OTP) via SMS or email notification. Please ensure that the sender of the SMS is BIGFUNDR.
- Using biometric login such as Face ID or fingerprint login adds an additional security layer and is available in our Mobile Application.
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