There are two possible reasons:
1. Biometric login is not enabled.
- You may not have turned on Face ID or fingerprint login yet. You can enable it anytime in your BigFundr account under Settings.
2. Too many failed attempts.
- If biometric login fails 3 times in a row, it will be temporarily disabled for security reasons. You can still log in using your email and password, and then re-enable biometric login in your settings once you're logged in.
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