How do I withdraw money from my account?

  1. Tap Withdraw on Home or Balance in your mobile app.
  2. On the withdrawal page, enter the amount you wish to withdraw.
    • Your current balance will be displayed.
    • The minimum withdrawal amount per withdrawal:
      • For SGD is SGD20.
      • For AUD/USD is AUD/USD 200.
  3. Select the bank account you want to withdraw to and tap Confirm.
    • If you have not added a bank account, tap Add Bank Account
    • Upload a bank statement showing your full name, bank name, bank account number and statement date, and complete the required fields.
  4. Review your withdrawal details
    • Withdrawal Amount.
    • Bank name.
    • Last 4 digits of your bank account number.
  5. Tap Confirm Withdrawal to submit your withdrawal request.
  6. A confirmation pop-up message will appear on your mobile device once the withdrawal request has been submitted.

 

Please note:

If the withdrawal is not made in Singapore Dollars (SGD), all applicable bank charges and fees shall be borne by you.


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